Punditin.com
Cancellation & Refund Policy
Last updated: May 23, 2023
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Refund Policy:
- Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Punditin FZE, Business Center - Publishing City Sharjah - United Arab Emirates.
- Orders mean a request by You to purchase Goods from Us.
- Service(s) refer to having users/student’s login and access assigned tasks.
- Website refers to Punditin, accessible from https://punditin.com
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
At Punditin, we value the satisfaction of our customers, and we believe in the quality of our services. That's why we offer a comprehensive and fair refund policy to ensure your peace of mind.
Please review the following conditions:
Cancellation & Refund Process:
Cancellation of Auto Renewal of Subscription:
To opt out of automatic subscription renewal, we've made the process simple and convenient. All you need to do is access your account settings and locate the "cancel subscription" button. Once clicked, your subscription will no longer renew automatically. Rest assured; you will retain access to our platform until the expiration date of your current subscription. This allows you to continue enjoying all the benefits and features until that time.
Refund - Within 14 Days of Purchase:
If you are not satisfied with your purchase, we offer a full refund within 14 days of the purchase date. After the 14-day period, we cannot offer a refund or exchange.
To be eligible for a refund: Make sure the services were not fully performed during this period. Please note that additional charges may be incurred for refunds made through credit cards when the transaction involves non-USD credit cards with exchange rates.
Refund requests are not available if you have violated our Terms of Service.
Refund process:
Email our customer support team at [email protected] with your cancellation request.
Please include your full name registered, email address, invoice number and purchase date in your email.
Refund Verification:
After you request a refund, our team will review the information and usage.
If your request is approved, we will process the refund, and the credit will automatically be applied to your original method of payment. This process can take up to 10 business days.
Discrepancies:
We value transparency and want to ensure your complete satisfaction with your purchase.
To address any discrepancies in your invoice, we kindly request that you notify us within 60 days of the invoice date.
It's your responsibility to retain a printed or saved copy of your receipts for your records.
If an error is identified on our part in your receipt, it is essential that you inform us within the 60-day timeframe.
Failing to do so will release us from any liability and losses resulting from the error.
We regret that we will not be able to correct the error or issue a refund if the notification is received after the specified period.
Changes to This Refund Policy:
We reserve the right to modify this refund policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on our website.
Contact Us:
If you have any questions about our refund policy, please contact us at: [email protected] We're here to assist you and ensure that your experience with our service is as smooth and satisfying as possible.
Punditin Team